R510 Recover.me password to setup AP

[bigwavedave]

Moved into a Lennar condo previously occupied by rental tenants. It appears that Amazon may have set up the original configuration in 2020. The switch is working fine but the access point (R510) is only showing Recover.me-10C090 and is asking for a password in the setup. No documentation or procedures for getting back to the configure.me setup. Please help.

[Vásquez_Fer]

Hi @bigwavedave 

Can do a Factory reset to one of the Access Points ? 

To do this process you must disconnect all access points ( except 1 )  from the Switch and proceed to a factory reset with the only one that remained connected. 

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Once the Access point is Factory reset you can configured using the following guide 

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Best Regards 

Fernando Vasquez 

[Suresh]

Hi,
I have the same issue. But not sure what is "<admin password>.

Any help would be miuch appreciated. Not able to use Access points for past 20 days.

[Jayavidhya]

Hi @Suresh 

Greetings of the day,

As this case was raised by @bigwavedave 

Please open a new case explaining all the detailed description of the issue to avoid confusion.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community