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R510 Recover.me password to setup AP

bigwavedave
New Contributor

Moved into a Lennar condo previously occupied by rental tenants. It appears that Amazon may have set up the original configuration in 2020. The switch is working fine but the access point (R510) is only showing Recover.me-10C090 and is asking for a password in the setup. No documentation or procedures for getting back to the configure.me setup. Please help.

1 ACCEPTED SOLUTION

Jayavidhya
Moderator
Moderator

Hi @bigwavedave

Please try using the below password.

ruckus-<admin password>

Also please follow the below link for Recover.Me issue

https://support.ruckuswireless.com/articles/000011009

Best regards,

Jayavidhya

Lennar Home Community

 

View solution in original post

10 REPLIES 10

Hi @bigwavedave 

Can do a Factory reset to one of the Access Points ? 

To do this process you must disconnect all access points ( except 1 )  from the Switch and proceed to a factory reset with the only one that remained connected. 

AP - SW.png

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Once the Access point is Factory reset you can configured using the following guide 

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Best Regards 

Fernando Vasquez