R510 Recover.me password to setup AP

[bigwavedave]

Moved into a Lennar condo previously occupied by rental tenants. It appears that Amazon may have set up the original configuration in 2020. The switch is working fine but the access point (R510) is only showing Recover.me-10C090 and is asking for a password in the setup. No documentation or procedures for getting back to the configure.me setup. Please help.

[Jayavidhya · Accepted solution]

Hi @bigwavedave

Please try using the below password.

ruckus-<admin password>

Also please follow the below link for Recover.Me issue

https://support.ruckuswireless.com/articles/000011009

Best regards,

Jayavidhya

Lennar Home Community

[bigwavedave]

Problem solved. Thank you for your help

[melissa_smith_i]

This does not work and is a continuous advisement for solution.. why?

[Imran_ruckus]

Hi @melissa_smith_i 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @bigwavedave which is very old and now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.