Pending (pending-no-ip)

[RL88]

 

Had a brief power outage and this is all I’m getting. I’ve unplugged for a minute and plugged it back in as well as put a pin in the reset button to reset it and it doesn’t seem to resolve it. Tried calling Ruckus customer service and they don’t offer phone support any longer. Please help. Thanks in advance for any advice or a solution.  

[RL88]

I've just tried with no success...please see terminal screenshot below.

[Imran_ruckus]

Hi @RL88 

Thank you for the information.

As mentioned in the previous post. Try to SSH or Telnet on your iPhone Mobile App.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[RL88]

I'm trying via app on iPhone and none of the username and password combinations work.

[Imran_ruckus]

Hi @RL88 

Thank you for the response and the update.

Please try Telnet which require no password. (nc <ip address of the switch> 23)

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[RL88]

Do you have screenshot? I cannot get telnet to come up in app.