Hi @jcgraybeal
Hope you are doing well
If there was a blackout or power outage and the switch reboot because of that, most possible your switch starts running the wrong code which we call ‘routing code’ this is a known issue.
An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.
There we are going to see 2 important things the
MAC address: Physical address of the device this never changes
An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)
1- To fix this issue, we must identify the ‘currently’ IP address assigned by your local router to the switch
-We can try the IP address that shows in the dashboard copy and paste it in the URL if that redirects you to the login page for the ICX-7150-C12P that is the correct one if not.
I will leave you a guide how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications
2-Once we identified the IP address of the switch proceed to access remote to the device 'command Line'
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
If you can access to the Command line should look like this:
ICX7150-C12 Router>
3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI'
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
example:
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )
How to Fix Routing code issues on Lennar Home users via CLI
Or WEB access option
4-If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.
How to console in the ICX-7150-C12P
Once you are log in the ICX-7150-C12P please follow up the same steps that are on point '3'
Note:We do not replace Switches due to this know issue without having done the necessary troubleshooting
Best Regards
Fernando Vasquez
Hi @jcgraybeal
Based on your description you are connected to the Access point CLI instead of the Switch, however, we can identify the Switch as a neighbor, by running the next commands get lldp neighbors, as you see in my example the IP address of the Switch is 192.168.0.3
1:Running the LLDP command to find the neighbors from the connection you already have to the Access Point. One of your neighbors will be your switch,
In my example, the IP address of the switch is "192.168.0.3 ".
Ruckus>enable
Ruckus#ap-mode
ruckus(ap-mode)# get lldp neighbors
2: Once you know the IP address of the Switch, please try to gain access to the switch as you did with the Access Point CLI.
Best regards,
Yarenis Hernández.
Technical Support Engineer | L2 TAC Wired | Lennar Home Community
