Not working after power outage

[jcgraybeal]

After power outage I have intermittent internet access. I understand I need a replacement as the Ruckus is rebooting as a router and not an access/switch? 

How do I get a replacement as my neighbors have done?

John

[jcgraybeal]

That makes sense, but this this what I get when I run "get lldp neighbors"

There is no IP address???

Please login: admin
Password:
Welcome to Ruckus Unleashed Network Command Line Interface
ruckus> enable
ruckus# ap-mode
You have all rights in this mode.
ruckus(ap-mode)# get lldp neighbors
-------------------------------------------------------------------------------
LLDP neighbors:
-------------------------------------------------------------------------------
Interface: eth0, via: LLDP, RID: 1, Time: 0 day, 05:01:55
Chassis:
ChassisID: mac dc:ae:eb:2c:b5:7e
SysName: ICX7150-C12 Router
SysDescr: Not received
Capability: Bridge, on
Capability: Router, on
Port:
PortID: mac dc:ae:eb:2c:b5:80
PortDescr: GigabitEthernet1/1/3
-------------------------------------------------------------------------------
OK

[Yarenis]

Hi @jcgraybeal

This can happen because the Switch is running a routing code, so will cause bad connectivity, and LLDP protocol will may not share all its data, try the next steps.

1:Remove the cable from the Switch and the ISP router and reconned.

2:Run back the command from the Access Point.

3:If still no show, you need to gain access to the Switch via console, because the IP address will not be found. Check the next guide to gain console access.

How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U

4:Once you gain access, follow up the next guide:

 How to Fix Routing code issues on Lennar Home users via CLI

Guide#1:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[jcgraybeal]

Getting closer, I have a windows machine connected via the USB C. And MobaXterm. But the screen is just running at "user and log in” prompts. Like the enter key is stuck down? How do I stop the screen to actually sign in? Something is wrong. I can watch it boot looks OK but never gets to a point I can log in? The screen is just running with the log in prompts?

[jcgraybeal]

User Access Verification

Please Enter Login Name:

Please Enter Password:

User login Failure.

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.

[jcgraybeal]

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.

User Access Verification
Please Enter Login Name:
Please Enter Password:
User login Failure.