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No power to access point on ceiling

Kpeck
New Contributor

Hello,

Our power went out just where all of our modem and the other 80 things probably plugged into it and now the wireless access point has no lights on and everything that was connected to that now has no internet and is not working. I’ve looked through similar questions and tried to follow those steps. Nothing seems to work. 

Long story short I need help we are stumped. Is there too much plugged in? I just want to fix it and it’s hard to get an answer.

TIA

1 ACCEPTED SOLUTION

Vásquez_Fer
Moderator
Moderator

Hi @Kpeck 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

 

Vsquez_Fer_0-1673389969792.jpeg

 

 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2- Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez

View solution in original post

10 REPLIES 10

Hi @Kpeck 

 

Greetings of the day,

 

As this case was raised by @Kpeck , please create a new case explaining all the detailed description of the issue so that we can guide you properly without any confusion.

 

Please let us know if you have any queries in tis regard.

 

Best regards,

Jayavidhya

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