I believe this issue starting a year ago resulted from power failure at my house. Since then access point in hallway did not work and also door bell and Ring camera do not work. Recently, I found the external power supply for the access point and now it is working while hanging from the ceiling with an extension cord to the power supply. My Ruckus Network box does not appear to be stuck in boot mode as I see other posts because the SYST and PWR lights are both green. I cannot login to the Unleashed app using any of the suggested username/passwords and I do not see a username/password from the installer in the documentation or on the cabinet door. I get an error message ‘Unleashed - You are not connected to Unleashed network. Go to Settings? Yes/No.’ I’m using iPhone 15 with iOS 18.1.1. I purchased my Lennar home new in 2018. Should I try a hardware factory reset of the Ruckus Network box?
