Hi @SG
Based on the images provided, it seems that all the lights are flashing green which means that your access points are in normal condition.
Recover.me appears only when the access point is unable to reach the gateway. So please check whether your devices are connected properly as mentioned below.
Please refer to the short guide link below about how to connect the devices:
Most common Setups for Lennar homes users:
Once you confirm that the devices are connected properly please try to reset the Access point again by holding the reset button until you see the configure.me SSID.
If you have more than one access points in your network please follow the below steps to perform factory reset.
NOTE: To perform a factory reset correctly on one of the access points, you must disconnect the rest of your other access points from the "ICX-7150-switch". For example, if you have 3 access points, you should go to the switch and disconnect 2 of the cables to turn off the "2 access points" and only leave 1 connected with which we are going to work the factory reset once you configure the access point and make sure all is good, go ahead and reconnect the other Access Points back.
Physical Factory Reset of RUCKUS Access Point:
Ruckus Unleashed Set-up using your Mobile:
Ruckus Unleashed Set-up using Web:
https://www.youtube.com/watch?v=j8I5aVwMNMg
Password recovery setup:
https://www.youtube.com/watch?v=sqnG8fupaLk
Please let me know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
