Need help configuring network in Lennar home I just bought

[Graham75]

I have plugged my xfinity router into the Ruckus base.  What are the next steps that I need to take in order to light us the Ruckus wireless network?

[Imran_ruckus]

Hi @Graham75 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Graham75]

Hey Imran, I am giving up on this.  I am going go out this weekend to see if I get a 4th of July deal on some eeros and install those.  Thanks anyway for your help.

[Imran_ruckus]

Hi @Graham75 

Thank you for your response and the update.

Could you please let us know at which specific step of the reset process you are experiencing difficulty after following the instructions in the article below?

In order for us to assist you effectively, it's important that we understand exactly where you are getting stuck or which part of the process you need help with. This information will allow us to guide you more accurately and provide the appropriate support.

For your reference, please see the links below:

Physical Factory Reset of RUCKUS Access Point:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Setup using Web:
https://www.youtube.com/watch?v=j8I5aVwMNMg

Please let me know if you have any questions or need further assistance.

Thank you again for your continued patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Graham75 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Graham75]

Hey Imran, I stopped trying because no matter how many times I reset the access points, I never get the Configure.Me network.

GL