Loss of power for days now APs are not connecting after reset

[Sky434]

We lost power at our home for 8 days due to a hurricane. I reset the APs and reconnected them to the system, but when the app asked me to connect to "Ruckus-Unkleashed" wi-fi, I couldn't remember the password and couldn't access them to see what the issue was. They allowed me to set them up, but no wifi to them. The system has changed since the first time I set these up (3 years ago) when we changed internet providers and I am lost in the wind. I have looked for videos and online information to solve this problem but now I am just stumped. Please help!

[pinky_ruckus]

Hi @Sky434 ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @Sky434 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.