Looking for Dashboard URL link

[rajivnandra]

I need to access the URL to make the required configuration changes hence please provide the URL.

Regards/Rajiv

[rajivnandra]

Yes, I have successfully upgraded the firmware of both Unleashed AP to 200.15.6.212.14 and RUCKUS ICX-7150-C12P switch to 08095g. However, I am still having issues as I am getting disconnected due to a heartbeat loss, following are the alarms I am getting every now and then -

2024/12/02  06:46:37 High AP[90:3a:72:17:f5:60] joins with uptime [43456] s and last disconnected reason [Heartbeat Loss]

2024/12/02  06:46:20 High AP[90:3a:72:19:71:a0] joins with uptime [43441] s and last disconnected reason [Heartbeat Loss]

Regards/Rajiv

[Imran_ruckus]

Hi @rajivnandra 

Thank you for the response and the confirmation.

Could you please let me know name of your Internet Service Provider's (ISP) vendor?

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[rajivnandra]

AT&T and it's been working fine without any outage whatsoever.

Regards/Rajiv

[Imran_ruckus]

Hi @rajivnandra 

Thank you for the response.

Could you please log into your ISP account and check if your IP Passthrough is enabled, if yes, please disable the same.

Please check and let me know.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[rajivnandra]

Since I have disabled Wifi from the AT&T modem, I have to have passthrough configured to have my Unleashed is the only access point.

Regards/Rajiv