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Lennar Ruckus PWR blinking

homeownerlenna2
New Contributor

Hi, we just changed our router this morning and it seems that my Ruckus is not connecting to my new router. All lights are solid green except for the PWR light which is slow blinking.

I can still find the Lennar in the WIFI but no internet connection.

 

Please advise

4 REPLIES 4

pinky_ruckus
Moderator
Moderator

Hello @homeownerlenna2 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have changed your router and need assistance in setting up the Ruckus network.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article describing the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let us know if you are able to connect after following this article.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus
Moderator
Moderator

Hello @homeownerlenna2 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus
Moderator
Moderator

Hello @homeownerlenna2 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus
Moderator
Moderator

Hi @homeownerlenna2 ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community