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Lennar Home ICX 7150 slow internet until reboot

Mymnte
New Contributor III

I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks

2 ACCEPTED SOLUTIONS

Hi @Mymnte 

Thanks for the update ! 

Please run the following commands to check the cables status 

clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/2


clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/3


clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/4

 

Best Regards 

Fernando Vasquez 

View solution in original post

Hi @Mymnte 

That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.

It may be that one end of the cable is damaged or the cable is bent.

Vsquez_Fer_0-1673622373233.jpeg

Best Regards 

Fernando Vasquez 

View solution in original post

24 REPLIES 24

Mymnte
New Contributor III

I can ssh to it with putty if you have something you would like me to check.

Mymnte
New Contributor III

I can ssh to the switch with putty if there is something you would like me to check.

Hi @Mymnte 

Hope you are doing well ! 

Please once you are on SSH on the switch run the following commands 

-Enable

-Show flash 

-Show inline power 

Best Regards 

Fernando Vasquez 

Mymnte
New Contributor III

Screenshot_20230112_111958_Termius.jpg

Hi @Mymnte 

Thanks for the update ! 

Please run the following commands to check the cables status 

clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/2


clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/3


clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/4

 

Best Regards 

Fernando Vasquez