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Internet not working after fixing routing code issue

New Contributor

Hi, I followed all of steps on how to Fix Routing code issues on Lennar Home users via Web Gui. My Ruckus Switch is now on a different IP address but my internet still isn’t working. Also it’s still listed as a router on the unleashed app & it keeps asking for the switch username and password. Any suggestions? Thanks!364BC39F-0E51-4AD0-AB94-44447580136B.jpeg




Hi @Tams

Taking consideration that the unleashed dashboard/ application have their own credentials and to manage the access points and the switch has other credentials to manage the switch.

Please try using the below username and password for the switch.

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar







Also here I share the guide to fix the routing code issue via Web GUI.

How to Fix Routing code issues on Lennar Home users via Web GUI.

Best regards,


Lennar Home Community


Tried every username & password combination for the switch login prompt none of them worked. I followed all of the steps to fix the switch acting as the router via the web GUI. This what I have now…C6123288-55D8-4A92-832A-B5AD59FD86CC.jpegE1DF5624-FFD1-4D86-BA27-51811BF508D6.jpegF5D72315-F48C-49CD-B25B-FF58BCA59FC0.jpeg

Hi @Tams 

Hope you are doing well! 

If there was a blackout or power outage and the switch reboot because of that, most possible your switch starts running the wrong code which we call ‘routing code’ this is a known issue.




An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.

There we are going to see 2 important things the

MAC address: Physical address of the device this never changes

An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)

1- To fix this issue, we must identify the ‘currently’ IP address assigned by your local router to the switch

-We can try the IP address that shows in the dashboard copy and paste it in the URL if that redirects you to the login page for the ICX-7150-C12P that is the correct one if not.

I will leave you a guide how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications

2-Once we identified the IP address of the switch proceed to access remote to the device 'command Line' 

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

If you can access to the Command line should look like this:

ICX7150-C12 Router>

3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI' 

Note: Hit Enter to accept each command


copy flash flash secondary 

boot system flash secondary yes 


ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command  : the switch will reboot )

How to Fix Routing code issues on Lennar Home users via CLI

Or WEB access option

4-If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB. 

How to console in the ICX-7150-C12P

Once you are log in the ICX-7150-C12P please follow up the same steps that are on point '3'

Best Regards 

Fernando Vasquez