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ISSUES WITH INTERNET, THE RUCKUS SEEMS TO NOT BE SYNCING WITH MY HOME AT&T ROUTER

SIBAZZ
New Contributor

Hello, this morning i woke up to my ruckus not working at all with my at&t router, what can i do. i think its because i had a power outage and something got disconfigured

1 ACCEPTED SOLUTION

Hi @SIBAZZ 

Thank you for the response and information. 

As per the screenshot you shared, your Switch has a primary partition on SPS as highlighted in the below screenshot.

Please follow the process once again as per the link shared previously to bring your partition to the primary which is on SPS Code. (Also, sharing it below once again)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Step-by-step screenshots below:

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

29 REPLIES 29

SIBAZZ
New Contributor

okay i found it.. however the other program is windows only i have a macbook

im stuck here on part 2

2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line” 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

 

SIBAZZ
New Contributor

Screenshot 2023-05-01 at 8.01.34 PM.png

SIBAZZ
New Contributor

Screenshot 2023-05-01 at 8.04.56 PM.png

Hi @SIBAZZ 

Greetings!!!

Thank you for the information you shared.

As you are trying to log in with a Switch IP address, you should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.

To confirm the Switch IP address, try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Once you confirm the Switch IP Address, please try to access the CLI as mentioned in the other guide from the last post and help us with the command outputs. (Sharing the CLI access guide once again below). There is also an explanation for accessing CLI on Apple MAC devices.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Yes I was able to get to there but what is the credenciales because it’s asking for a login