I have an elderly neighbor who asked me to help him with his Ruckus setup. We both live in Lennar homes.
His ICX7150-C12 Switcher is disconnected (according to Ruckus Unleashed dashboard), but the internet is connected and works intermittently. I have restarted/reset all combinations of his APs, Switcher, and Internet Modem. No success. He said that is hasn't been working properly the entire time since he moved in (little over 2 years). He just has been using the wifi coming from his AT&T modem.
His switcher gives an error message that states "Failed to ping ICX 192.168.1.123, Suggest checking the network." I also realized (from searching these forums) that the name of his switcher is ICX7150-C12 Router, which is not a good thing, its in router mode.
I have been using the above article to try to connect my laptop to his switcher to help get it back in switcher mode.
I have a 2019 Macbook Pro running Monterrey OS. I connected my laptop to the switcher using a serial console cable with an RJ-45 connector. I have also installed both drivers mentioned in the article.
When I open the terminal and type in the command to get access to the Switcher Command Line, I am getting a different log than what I am looking for. There is no reference to the SiLabs_Serial driver. When I try to put in any further commands, nothing works.
Need help. What am I doing wrong? How do I properly get the ICX and computer to talk to each other?
Thank you for that information. That resolved the issue! Thank you so much.
Can I suggest a change to your overall "fix the router mode issue" post? As a mac user, I followed the instructions and nothing worked. The fix from you in the above post is simply telling people to turn the telenet function on in the WEB GUI. I never saw that change at all in any of the public posts. One I changed that, my terminal/telenet access worked right away and the issue was resolved in minutes. If that had been in the public pinned post, I would have never had to ask multiple questions and post multiple screenshots.