ICX 7150 restore failing

[akkemgari]

we had a power outage right after ICX7150 did not come up. I have tried to reboot manually following with exiting post which did not help. 

After setting the environment variable, no IP address is reachable. host is not alive as shown below output. 

===

ICX7150-Boot>printenv
baudrate=9600
ipaddr=10.10.10.22
serverip=10.10.10.21
netmask=255.255.255.0
gatewayip=10.10.10.1
uboot=mnz10115.bin
image_name=SPR08090d.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Environment size: 188/16379 bytes
ICX7150-Boot>ping 10.10.10.22
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device

ARP Retry count exceeded; starting again
ping failed; host 10.10.10.22 is not alive
ICX7150-Boot>

===

and, timeout update_uboot. please let me know how restore it? 

===

ICX7150-Boot>update_uboot
Loading image to Uboot Partition 2
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device
TFTP from server 10.10.10.21; our IP address is 10.10.10.22
Filename 'mnz10115.bin'.
Load address: 0x61007dc0
Loading: *
ARP Retry count exceeded; starting again
ICX7150-Boot>

===

[akkemgari]

AP version is 200.10.10.5.246. 

I have re-installed the app, still running with the same. I am unable login. please let me know how it can be fixed? 

[Imran_ruckus]

Hi @akkemgari 

Greetings!!!

Thank you for the response and the update.

You are unable to log into the RUCKUS Unleashed App your APs are on the older version.

We suggest you Upgrading your R510 Access Points to version 200.14.6.1.199 which was recently released. 

Please refer to the below videos for the Upgrade process:

RUCKUS Unleashed Online and Local Firmware Upgrade Configuration using Browser UI

https://www.youtube.com/watch?v=Kasvo2S3fhc&t=217s

Please refer to the below video showing the process of Local Upgrade. (If online Upgrade is not working.

https://www.youtube.com/watch?v=vCqiH2Aoxlk&t=66s

Please try to log into the App once you Upgrade your APs to the above-suggested version and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.