Hello, I have a ICX 7150 that has not been working, I have followed all console connection settings to hit a "failed ping" message...I was wondering what else could I possibly do, or what pictures/proof do I need to provide for a replacement device.
This community has helped me tremendously with all the possible troubleshooting steps, the techs are responsive and this forum is extremely valuable...however I have hit a brick wall.
Yes, I have a Lennar home and a connection issue started almost 6-7 months after we purchased. The switch showed the amber system light and the green power light. Our APs didn't have any power or ethernet. I was called up to a military obligation across the water for almost a year so I am just now able to try and figure out our internet issues. After factory resetting the lights now blink amber over and over.
IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE.
IF RESET DOESN’T WORK: Please follow the below steps.
If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
Below is the Guide and Video Link to perform the Software recovery process: