ICX 7150-C12P power light green system light solid amber after power outage.

[Argonaut]

After intermittent power outages, my ruckus icx 7150-c12p only has the power light solid green and system light solid amber. No ethernet lights indicating any form of connection and the wifi is not active. Power cycling the ruckus results in the same two lights without change. Connecting a usbc to usbc cable to the device did not display anything

[Yarenis]

Hi @Argonaut 

Thank you for the details provided. Based on your troubleshooting you have done, since
console access with the Type C/USB cable, it's no responding, this unit must be RMA (return merchandise authorization) means replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

Chat direct access Link:

https://support.ruckuswireless.com/contact-us

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

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