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ICX 7150 C12P Admin login incorrect and can't console

laurentaylor089
New Contributor

We recently had a power outage and our wifi stopped working well. In the unleashed portal i saw our switch was noted as disconnected. On the physical switch the SYST and PWR Lights  are green and everything appears to be fine same with all of our APs. Research in this portal led me to this post https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Unstable-Lennar-Ruckus-Servi... and I also tried to access via inputing the IP address of switch in browser and login, but non of the various combinations of passwords from the forum worked. When going through the steps in the linked post this was the command line issues i received. 

"

Last login: Sat Jan 13 17:14:07 on console

laurentaylor@Laurens-Air ~ % nc 192.168.1.164 23

laurentaylor@Laurens-Air ~ % ssh admin@192.168.1.164

Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1

laurentaylor@Laurens-Air ~ % ssh super@192.168.1.164

Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1

laurentaylor@Laurens-Air ~ % 

"

 

PLEASE HELP this is going on day 3. 

6 REPLIES 6

Its not allowing me to add a photo

Hi @laurentaylor089 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised long back and now closed.

Please raise a new post with the detailed description of the issue on RUCKUS Lennar Support

Thank you again for your understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.