01-13-2024 02:47 PM
We recently had a power outage and our wifi stopped working well. In the unleashed portal i saw our switch was noted as disconnected. On the physical switch the SYST and PWR Lights are green and everything appears to be fine same with all of our APs. Research in this portal led me to this post https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Unstable-Lennar-Ruckus-Servi... and I also tried to access via inputing the IP address of switch in browser and login, but non of the various combinations of passwords from the forum worked. When going through the steps in the linked post this was the command line issues i received.
"
Last login: Sat Jan 13 17:14:07 on console
laurentaylor@Laurens-Air ~ % nc 192.168.1.164 23
laurentaylor@Laurens-Air ~ % ssh admin@192.168.1.164
Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
laurentaylor@Laurens-Air ~ % ssh super@192.168.1.164
Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
laurentaylor@Laurens-Air ~ %
"
PLEASE HELP this is going on day 3.
05-03-2024 11:52 AM
Its not allowing me to add a photo
05-03-2024 12:15 PM
Hi @laurentaylor089
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
As this case was raised long back and now closed.
Please raise a new post with the detailed description of the issue on RUCKUS Lennar Support
Thank you again for your understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.