Firmware Upgrade for ICX7150-C12 Switch - Need help locating Firmware version and help upgrading

[MiSNemesis]

I have a ICX 7150 since 2020 and was never upgraded.  I am at a lost as to how to locate the version and then what upgrade is necessary to use.  Any help would be appreciated.

[MiSNemesis]

SSH@ICX7150-C12 Switch#show inline power detail

Power Supply Data On unit 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 2.3 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts
PoePower: 124 Watts

POE Details Info. On Unit 1 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
00.0.0

Hardware
Version
----------------
UNKNOWN

Device HW version : 0:UNKNOWN 1:UNKNOWN
Device Temperature(deg-C) : 0:0 1:0
Device Status : 0:Failed 1:Failed

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
12 0 0 12 0 0 0

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 12 0.000 W 0.000 W

SSH@ICX7150-C12 Switch#

[Jayavidhya]

Hi @MiSNemesis 

Based on the information you have shared, it seems that switch is not responding to any of the troubleshooting steps you have performed, this unit should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start unit replacement.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

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