Contractor Tripped A Breaker and Now Connection is inconsistent

[Kerickson516]

Hi, 

I want to preface this with I do not speak technology.

Yesterday we had a contractor in our home who tripped a breaker that our ruckus was on. The power to the ruckus was only out for about 10 minutes, but when it got turned back on our Wi-Fi Internet has been spotty. Our Google speakers cannot connect and our ring keeps losing connection and regaining connection within the same 60 seconds every couple hours. 

We tried to reset it but it was unsuccessful. We don’t know the actual problem, but we also don’t know enough to research the right answer.

Can anyone help?

We have lost power before but we have never had an issue like this with the ruckus. 

TIA

[pinky_ruckus]

Hello @Kerickson516 ,

Thank you for the response.

We understand that you are facing issues accessing CLI of the switch.

I would help you to access GUI of the switch and we would check for the configurations.

We would need to find the IP address of the switch and then use the IP address to login to GUI of the switch using the web browser.

In the previous post, we shared the article to find the IP address of the Switch.

Once we identify the IP address of the Switch proceed to access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

Please click on Login option and try to access the Switch GUI using the login credentials.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Kerickson516]

EDIT TO ADD:
Disregard, I was able to login via browser...what am I meant to do now?

Am I doing something wrong? I have taken the IP and added it to browser and it comes back "This site cant be reached" 

All lights are still green...the browser isnt working. I have tried both an incognito and regular browser. 

[Kerickson516]

Nevermind, I was able to login via the web browser - what am I meant to do now? 

[pinky_ruckus]

Hello @Kerickson516 ,

Thank you for the response.

I understand that you are able to login to the GUI using the IP address of the Switch.

Once you are in the GUI  of the Switch, please try to enable the Telnet option as described in the below screenshots.

Please try to login to the CLI of the Switch once after enabling the Telnet as in the below screenshots.

Please let me know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Kerickson516]

Is this what is needed?