Access points no power

[Jevytsee168]

My access points do not have power 

[Jayavidhya]

Hi @Jevytsee168 

Thanks for your response,

1) To access the unleashed dashboard please login to the link ( https://unleashed.ruckuswireless.com). 

2) Or you can access the unleashed through your mobile app loaded on your smartphone. That is one way to get into your Unleashed GUI. The other way is to scan your network to get the IP address of your R510s. 

Here I attach the guide on how to find the IP address of the AP.
 

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Once you find the IP address of the access points please try to check it on a browser. You should see the below Unleashed dashboard after finding the IP Address of the AP. Try to log in

 To login you can use the below username and password credentials.

Username:                      Passwords:

  admin                             sp-admin

                                         Lennar

                                         lennar

                                         ruckus

                                         Ruckus!

                                         Ruckus1

                                          admin

                                         password

3) In either Apple Mac or Windows 10 you can use the following command at the command prompt:

arp -a

This will produce a list of all of the devices on my home's network and their corresponding MAC addresses. Just run down the list with your Mac or Windows browser substituting the IP addresses that you found with the "arp -a" command and you will get the Unleashed login screen when you hit the proper IP address.

 

https://IP Address


 

Once you login to the unleashed dashboard please share the status of the switch as mentioned below.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Jevytsee168]

Now what?

[Adelaide]

What is going to happen now , I have done all I was directed to do 

[Adelaide]

 

 

 

[Imran_ruckus]

Hi @Adelaide 
Greetings!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I hope you're doing well.

I noticed that you have already created another post on the Lennar forum regarding this issue. Kindly refer to the post linked below, and I will continue assisting you there to ensure consistent support:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-power/m-p/104391#M26434

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community