07-16-2024 11:25 AM
Looking to replace Ruckus system with another brand due to not working consistently and the speeds are terrible. About a month ago something happened with the system and it has not been right since. I have bypassed all access points in the home and are working solely off of the ISP modem itself and it is faster.
I will connect to 1 of the 3 wireless access points and it will be fine (still slow) for about 5 min and then it will stop transmitting data to a device. This happens with all devices connected to one of the WAPs. Even when it was working to its potential, it was only download speeds of anywhere from 150mps to 300mps. I pay for 1.2g from my ISP. I have reset the PoE switch multiple times as well as all of the WAPs. The system I have is ICX-7150-C12P and the WAPs are R320 series. What, if anything, can be done to find a solution to the issues we are having? Thanks
07-22-2024 07:01 AM
Hello @Davepd3 ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
07-23-2024 06:50 AM
Hello @Davepd3 ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
07-24-2024 11:29 AM
Hi @Davepd3 ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
07-17-2024 02:00 PM