11-25-2023 01:40 PM
Hello,
I need some help troubleshooting my access points that are no longer working. Wifi has become slow and in some places throughout the house non existent.
Product Name: 12-PRT POE+ COMP 2X1G SFP+
Product Family: ICX Switches
Product Code Part: C12P
11-29-2023 08:17 AM
Hi @ah07
Thank you for the response and the update.
You can unplug and plug the ethernet cables from the Switch ports and try again. You can plug them into any 12 ports as highlighted in the below screenshot.
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
11-29-2023 08:52 AM
The access points are still not working.
11-29-2023 09:00 AM
Hi @ah07
Thank you for the update and the information you shared.
Please perform and share the FULL output of the each below command-
enable
show lldp neighbors detail
show interface brief
Please let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
11-29-2023 09:05 AM
Here is the information
11-29-2023 09:07 AM
Hi @ah07
Thank you for the response.
Please try the below commands:
enable
configure terminal
lldp run
show lldp neighbors detail
Thank you again for your patience.
Best regards,
Imran Sanadi
Lennar Home Community.