I am having issues with my Ruckus ICX7150-C12P. It appears it is completely dead. When I plug the power cord back on, the lights blinks once and then it shuts off. Is there any warranty I’m eligible for on my Ruckus ICX7150-C12P? Thanks!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your RUCKUS setup is not working, with the RUCKUS ICX-7150-C12P Switch has no power.
Please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and cord connected to the Switch and a Working power outlet. Please refer to the below pictures as an example.
Thank you for sharing the requested PICTURES and VIDEO.
Based on the troubleshooting done, your ICX-7150-C12P Switch is not powering up, and when plugged in, it flashes an amber light and then goes dark. And you confirm that the Switch is plugged into a well-known outlet/power source. However, the failure persists. This unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.
Please follow the steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided below: