CommScope RUCKUS Community Forums

ah07 · 11-25-2023

Hello,I need some help troubleshooting my access points that are no longer working. Wifi has become slow and in some places throughout the house non existent. Product Name: 12-PRT POE+ COMP 2X1G SFP+Product Family: ICX SwitchesProduct Code Part: C12...

ah07 · 11-29-2023

What does the 5G and 2.4G mean? The 5G and 2.4G lights are a solid amber color. According to the guide for the 5G it means "Radio is up, no clients are connected to the 5 GHz radio" and for the 2.4G it means "Radio is up, no clients are connected to ...

ah07 · 11-29-2023

I'm starting on this upgrade.Do you happen to know which lights for the APs should be on and/or flashing to show that it is working correctly?

ah07 · 11-29-2023

Wireless meaning wi-fi. The wi-fi connection is still slow.

ah07 · 11-29-2023

Hi Imran, Stay with me please! I know its almost quitting time back East. I'm on the West coast and I really need to get this working! I completed the factory reset and plugged in the 2nd AP. This is still what is showing.AP #1 AP #2And the wireless...

ah07 · 11-29-2023

Both CTL lights on my APs are solid green. I only have two so I unplugged one of them. Will it be ok to move forward even though I don't know which one is the "master"?

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