05-22-2024 08:42 AM
I have a two story home with APs on both floors hardwired through a Lennar home. When speed testing to gateway I am getting 993 Mbps. When testing from AP to device I am getting around the neighborhood of 32.33Mbps to 218Mbps. AP to AP is testing at 195.31 Mbps. What is a realistic expectation of what I should be pulling from AP to device? I see there is a newer firmware version, but I am running 12.145.2 and these numbers were from when the firmware was current.
06-10-2024 07:48 AM
Hello @WKyPT ,
Greetings!
I understand that you are still facing issues with slow speed.
Could you please try to perform a speed test using a web browser?
Also, please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
show inline power
show interface brief
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again. We appreciate your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
06-15-2024 07:59 AM
Should I use any internet based speed test on my web browser? Also, I am not sure what a CLI is. Sorry.
06-17-2024 06:31 AM
Hello @WKyPT ,
Greetings!
Thank you for the response.
Please use any internet based speed test on the web browser and share the results.
Please follow to the below steps to access CLI and get the output of the below-mentioned commands.
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
show inline power
show interface brief
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again. We appreciate your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
10-10-2024 08:26 AM
Sorry for the delay. I believe I have included the info that you were requesting. Let me know if this is not what you were needing.
Thank you.
10-10-2024 09:10 AM
Hello @WKyPT ,
Thank you for the response.
The command outputs you shared in the screenshots looks normal; however, the Switch is in the non-UFI version, which is the older version.
Hence, we suggested you perform the Switch upgrade using the article shared in the previous post.
Meanwhile, please consider the following steps once and check if you see any improvements in the Internet speeds:
1. Clear Your Browser Cache: Sometimes, old or corrupted files in your cache can cause loading issues. Clearing your browser’s cache might help.
2. Try a Different Browser: If you’re using one browser, try accessing the site with another (e.g., Chrome, Firefox, Edge) to see if the issue persists.
3. Check Your Internet Connection: Ensure your internet connection is stable and not experiencing high latency or interruptions.
4. Disable Browser Extensions: Some browser extensions can interfere with site performance. Try disabling them temporarily to see if it improves the loading time.
5. Update Your Browser: Make sure your browser is up to date with the latest version, as updates can resolve compatibility issues.
6. Try Accessing from a Different Network: If possible, attempt to access the site from a different network (e.g., a mobile hotspot) to rule out network-specific issues.
7. Check ethernet cables: Check ethernet cables connected to the Switch and Access Points if they are functioning properly.
8. Restart Your Router or Router-Modem Combo: Sometimes, restarting your network hardware can resolve connectivity issues.
Please check the above-mentioned steps once and let me know of the outcome.
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community