7150 have no status light and We don’t have any power at the R510 access point switches.

[VishalJK]

7150 have no status light and We don’t have any power at the R510 access point switches.

I have tried resetting the switches by unplug power but no luck.

I have connected modem only . Is there required model + router?

[VishalJK]

I have added modem router combo now but not working.

I see 2 light in switch SYST is Amber and PWR green.

Please guide next step.

[Yarenis]

Hi @VishalJK 

That's another Issue because the SYST light when it's amber it's because the Switch is stuck in boot mode, please follow up the next troubleshooting steps:

1:Factory reset the Switch:

1. Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

When all the system LEDs blink green, all the configuration data are erased and the switch is returned to its factory configuration. When all the system LEDs are solid green, the erase process is complete and the system reloads. Once reloaded and the SYST LED is steady green, the factory reset is complete.

Tutorial video:

https://www.youtube.com/watch?v=6jHMTdo_hK4

2:If the switch come back all the device connected must be online and your Unleashed Wi-Fi signal must be up, if not you need to follow up the next guide.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Password Recovery on a Ruckus ICX(Tutorial video)

 https://www.youtube.com/watch?v=XJS28DWbHM4

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

[VishalJK]

We have reset as per above steps. We are waiting for couple of minutes. Still all lights are amber, any thoughts how long it will take to resent the device?

[VishalJK]

Still all lights are amber and going on.

Please let me know next step.

[Vásquez_Fer]

Hi @VishalJK 

1-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide: 

How to console in the ICX-7150-12cp 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once we are there, we can try to boot up the unit using the following commands: 

Boot_primary or Boot_secondary 

2-If that step does not work Software recovery needs to be applied

Here is the guide: 

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-r...

Best Regards 

Fernando Vasquez