06-08-2023 06:25 PM
TThere was a power cut and Ruckus stopped working.
Solved! Go to Solution.
06-08-2023 07:44 PM
Hello Rjeevan,
Greetings!
As per the images, seems like SYS light is amber that means that the switch is stuck in boot mode. You need to access the switch via console and try to boot the primary or secondary partition like this: boot_primary or boot_secondary.
I have attached a link below of a article which helps to understand on how to console to switch. I hope below article helps.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...
If the above boot_primary or boot_secondary does not help than you can recover the software using below method:
Video Link to recover software:
You can use below link to log a ticket:
https://support.ruckuswireless.com/contact-us
Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.
Regards,
Nidhi
06-10-2023 04:38 PM
Thanks for your prompt help, Nidhi!