Icx 7150 C12p not power up no lights

[Jesusmta]

 

Hi, 

my switch stop working, try everything from power outlets and resets and nothing work.

[Mayank]

Hi Jesusmta ,

Thank you for posting you query !!!

I understand that switch has stop working,  and you have tried everything from changing power outlets and resets and nothing work.

I have a question for you here :

Have you tried to use another power cable?

If not can you give it a shot .

Please let us know how it goes.

Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you to process RMA

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

[Chandini]

Hi Team 

Thank you for reaching us. 

I see that you have posted twice.

• Could you please let me know if you are from Lennar Homes ? 
• Could you please help us with picture of the switch front panel when the switch is powered on ? 

Thanks 

[Jesusmta]

I tried 3 power cords, this picture is with the power cord connected to the power outlet that works.

[Mayank]

Hi Jesusmta ,

Thank you for the update.

I comprehend that even after changing the power cable and power outlet 7150 is not powering on . So the next plan of action will be RMA of the device .

Please log a ticket with the below link so that we will help you to process RMA

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note :Could you please let us know if you are from Lennar Homes. This is why we are asking because For Lennar accounts we have a separate page where you can always feel free to reach us and post your queries.

Thanks