RUCKUS ICX7150 C12P malfunction

[Mars55]

Ruckus switch has no lights on ports but yellow  lights on ruckus switch (to the left of ports) continually flash.   R510 access points upstairs & downstairs initially light up and then goes out and do not power back on. No other devices plugged into ruckus work. 

[Chandini]

Thank you for reaching us. 

1) Could you please let me know if you are from Lennar homes ? 

2) Could you please upload the pic of the front panel of the switch ? 

3) If AP's are connected to the switch , Please help us with picture of the front panel of AP device as well to note on LED indication. 

4) Please check the below link and try taking a console access to the switch. Try to do a software recovery . In case you are encountering a issue during the upgrade procedure or during console access to the switch. Please upload the picture to this post. 

Console access to switch link : 

• https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Software recovery procedure : 

• https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

I hope the above details help you

Thanks 

[Mars55]

1. Yes, Lennar homes
   
2. Pics uploaded to email response 
3. Switch power does not stay on to console access. Downloaded putty software & driver. Open putty session but No connection to switch as it does not power on. 
   No solution to issue. 

[Chandini]

Hi Mars55

Ack and Noted. Thanks for reverting back to us. 

Could you please let us know how long the switch is able to stay powered on ? 

Could you please upload the pictures here to this portal using below option. 

Thanks 

[Mars55]

Switch no longer powers on.