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RUCKUS ICX7150 C12P malfunction

New Contributor

Ruckus switch has no lights on ports but yellow  lights on ruckus switch (to the left of ports) continually flash.   R510 access points upstairs & downstairs initially light up and then goes out and do not power back on. No other devices plugged into ruckus work. 


RUCKUS Team Member

Thank you for reaching us. 

1) Could you please let me know if you are from Lennar homes ? 

2) Could you please upload the pic of the front panel of the switch ? 

3) If AP's are connected to the switch , Please help us with picture of the front panel of AP device as well to note on LED indication. 

4) Please check the below link and try taking a console access to the switch. Try to do a software recovery . In case you are encountering a issue during the upgrade procedure or during console access to the switch. Please upload the picture to this post. 

Console access to switch link : 

Software recovery procedure : 

I hope the above details help you


  1. Yes, Lennar homes
  2. Pics uploaded to email response 
  3. Switch power does not stay on to console access. Downloaded putty software & driver. Open putty session but No connection to switch as it does not power on. 
    No solution to issue. 

RUCKUS Team Member

Hi Mars55

Ack and Noted. Thanks for reverting back to us. 

Could you please let us know how long the switch is able to stay powered on ? 

Could you please upload the pictures here to this portal using below option. 



Switch no longer powers on.