ICX 7150-C12P no upload

[lennarhome2016]

Hello,

I'm in a Lennar home with an ICX 7150-C12P switch and R510 access point.  Internet provider is ATT with their hardware BG W210-700.  

When I am directly hardwired to the BG W210, a speed test result shows 700+ download and 700+ upload.  However, when I am hardwired to the ICX switch, a speed test result shows 700+ download and 0 upload.

How do I resolve this issue?  Do I upgrade the firmware on the ICX switch?  If so, how do I upgrade with a macbook pro?

Thank you

[Zairah]

Hello,

Could you please confirm the firmware running in the switch?

Also, this needs to be analyzed by collecting logs.

It's hard to say what is happening there. Please open a case and an engineer can help deep-dive into this for you. Kindly contact us using the link provided in signature.

Regards,

Zairah Javeed
Sr Technical Support Engineer | L2 TAC Wired
support.ruckuswireless.com/contact-us

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