@robinparkyThanks for providing us information.We have initiated the RMA under case 01442941 and you will be receiving it soon.Note: Please feel free to mark the post as ACCEPTED SOLUTIONSRegards,Zairah JaveedSr Technical Support Engineer | L2 TAC Wi...
@robinparky Please do provide below details so that we will help you in resolving issue.Serial Number :Contact name :Email and contact no (optional) :Regards,Zairah JaveedSr Technical Support Engineer | L2 TAC Wiredsupport.ruckuswireless.com/contac...
@robinparky Thank you for the details provided, based on your picture description since the unit is not responsive, this unit should be RMA (return merchandise authorization ), which means to replace it.Contact us via chat, comment that you already h...
@Murali Are you able to go in the CLI of the switch ?Do you see any amber light indication on the switch?Were you able to follow software recovery process ?Regards,Zairah
