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SmartZone Licensing via Fetchbot

Self-service tools now available via Fetch The Fetch chatbot now supports SmartZone licensing self-service features—bringing key LiMAN capabilities from Support Portal to Fetch. Fetch allows RUCKUS Customers and Partner Administrators to perform the ...

SmartZone / virtual SmartZone Licensing Articles

Our most popular Knowledge Base Articles (KBA) for SmartZone Licensing: Adding AP Licenses on the virtual controllers from LiMAN portalHow to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCILiMAN License Transfer on a vSZ/SZ/SCI/vSPoTInsufficient...

RUCKUS ICX Switch Licensing

Our most popular Knowledge Base Articles (KBA) for ICX Licensing: ICX 7150 License UpgradeICX License Install InstructionsPoD licenses for ICX 6610, ICX 6450,ICX 7150, ICX 7250ICX Licensed Features and Platform SupportActivating ICX 7250 PREM license...

IoT/vRIOT Migration process from 1.8.2 to 2.0.0

This document outlines the procedure for migrating an existing RUCKUS IoT Controller license to RUCKUS IoT Controller 2.0.0.0. RUCKUS IoT Controller 2.0.0.0 is a fresh install. There is no direct upgrade path from 1.8.2.. MT for new subscription/lice...

ASSOCIATE PARTNER SUPPORT

With Associate Partner Support, Ruckus support partners provide Level 1 support services to end-users, with support engineers trained and certified on Ruckus Wireless products. If an event requires escalation to Ruckus support, our partners will open...

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BullDog Support Overview

Bulldog Support delivers Ruckus fundamental support, combined with dedicated Operational and Technical expertise. Bulldog Support deliverables are designed to assist customers to scale to meet their end-users demands, reliably and economically. The p...

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WatchDog Support Overview

This guide provides an overview of WatchDog Support for both Wired and Wireless products. WatchDog Support Guide for Ruckus Wireless Products WatchDog Support Guide for Ruckus Wired ICX Switches WatchDog Support Guide for Ruckus Wireless and Wired ...

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Ruckus Training

I need to sign up several of our technicians for Ruckus training, do you have an admin portal so i can sign them up and

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