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1 ACCEPTED SOLUTION
Hi @WiFi_GURU ,
ICX comes with 90 days remote support from the date of shipment, after which the unit should have a support associated with it else you would not be able to get support from Ruckus TAC. The Partner/Disti should always quote ICX with support either with Partner support of End User support. Please refer below link and check FAQs to understand more.
https://support.ruckuswireless.com/programs-warranty_registration
Regards,
Abilash PR.
Hi @WiFi_GURU ,
ICX comes with 90 days remote support from the date of shipment, after which the unit should have a support associated with it else you would not be able to get support from Ruckus TAC. The Partner/Disti should always quote ICX with support either with Partner support of End User support. Please refer below link and check FAQs to understand more.
https://support.ruckuswireless.com/programs-warranty_registration
Regards,
Abilash PR.
