CommScope RUCKUS Community Forums

Access Point not connecting to SmartZone

We have setup Access point with Smart Zone-100 controller. but AP is not conect with SZ100. pls help how to troubleshoot, i'm new in ruckus infra.

what is an active support contract?

In the R700's is repeating allowed?

In the R700's is repeating allowed? Is there a setting either in the manager or the node to allow a certain mac address to repeat for an AP?

zf7363 can't connect to ZD1000

I have a ZD1000 with licensed AP 12.Already a r300 and and a zf7363 connected.When i connect another zf7363 i have no connection for the 3th one.Also a 4th and 5th do not have connection.The 3th, 4th and 5th is comming from a working network.

AP's not broadcasting

Hello, I have a ZD3050 and configured r700 & h500 AP’s, some AP’s show disconnected on the controller but they pass traffic on the LAN ports but they don’t broadcast the configured SSID’s. I have tried resetting but no change kindly assist.