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Unable to Login to ZoneDirector 1200 via a browser

amit_patani
New Contributor

Can anyone help me get http access to ZoneDirector ZD1200 Software Version: 10.1.2.0 build 318.  I cannot login via https://xxx.xxx.xxx.xxx using a Brave browser (but same occurs with Chrome / Edge). I get the following certificate error:

"Your connection is not private" net::ERR_CERT_AUTHORITY_INVALID

Subject: Ruckus Wireless ZoneDirector SN-532038000801

Issuer: Ruckus Wireless ZoneDirector Internal CA SN-532038000801

Expires on: 3 Jan 2036

When I choose http rather than https, then I get the ZoneDirector login page.  Once I enter my Username and Password I get 

This page isn’t working

192.xxx.xxx.xxx didn’t send any data.

ERR_EMPTY_RESPONSE
 
I can ssh into the ZoneDirector using the same Username and Password.
 
It feels like there  is a problem with the https certificate, but also that http is not enabled.
 
Using ssh and enabling privileged commands, I do not see any option to set enable http
1 ACCEPTED SOLUTION

The problem is with the certificate.

Finally found a solution by installing Firefox which does allow https connections with invalid certificates.  Chrome/Brave/Edge default configurations downgrade the https to http and therefore ZoneDirector does not service the http request.

So the answer in this situation is to use FireFox.

View solution in original post

2 REPLIES 2

ms264556
Contributor III

This is normal - your ZoneDirector has a self-signed certificate. You should choose Advanced and then click through to the website by pressing Accept the Risk and Continue, Continue to 192.168.0.1 (unsafe) or Proceed to 192.168.0.1 (unsafe) (the exact wording will vary depending on your browser).

The problem is with the certificate.

Finally found a solution by installing Firefox which does allow https connections with invalid certificates.  Chrome/Brave/Edge default configurations downgrade the https to http and therefore ZoneDirector does not service the http request.

So the answer in this situation is to use FireFox.