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Configure.Me-xxx of second AP requires password

daniel_knottenb
New Contributor II
Second AP (R310) cannot find Master (CTL light flashing). I had upgraded the Master firmware to 200.7 so I figured I needed to configure and upgrade the second AP as well but I cannot access it : I am unable to join the Configure.Me-xxx network since it is asking for a password which it shouldn’t do. I have tried factory resetting, and have even disconnected the Master. The new AP seems stuck.
10 REPLIES 10

Did you ever get this working? I have the same issue. 

Is it asking for a password (PSK key) or you are trying to access AP using it's web GUI?

Could you factory reset the AP and try again.

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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highspeed_syste
New Contributor II

Hi Syamantakomer. I have the same problem with an H510. I have factory-reset the WAP, and it is broadcasting the SSID "Configure.Me-XXXXXX", but it is requesting an encryption key. I have tried the 12-digit serial number with no success. Have factory-defaulted the WAP multiple times, but it's always the same. The WAP gets an IP address from my router, but when I SSH to it I get "connection refused". I cannot HTTP or HTTPS to it. Any ideas?

billlaaayyyy
New Contributor

Seems like I'm having the same issue you have. Even after resetting the AP, the broadcasted SSID "Configure.Me-XXXXXX" has a lock next to it. When I connect to it, it prompts me for a wifi password. 

I tried the SN on the back of the device as the password and that was successful, but "unleashed.ruckuswireless.com", "192.168.0.1", and the Ruckus Unleashed iphone app do nothing. 

Otavio
New Contributor

I have the same problem, the reset does not work. I can't enter the wifi because it asks for a password at https://iprouter I can access it, but the default username and password are not accepted. I need a solution don't you have some tftp process to rewrite the flash and go back to factory default?