02-04-2025 02:26 PM
We are a K-12 environment with Ruckus switches and APs. We have a few different models of Chromebooks in our system - HP, Samsung, and Lenovo. Our Lenovo 100e 4th gen devices are brand new this year and will not stay connected to the internet. They connect and look like they are connected but websites just spin. Turning Wifi off and back on does not resolve the issue. The device has to be logged our or restarted to establish a new internet connection. This resolves the issue for a short time and will eventually happen again. We have tested devices outside of our network and there are no issues. We have removed our filtering agent and that did not make a difference. There has to be a setting we are missing with our Ruckus APs that is causing the issue. Any help would be appreciated.