CommScope RUCKUS Community Forums

I did not setup the AP's with the unleashed app so I cannot take a screenshot of the app. 

Thanks for continuing to help with this issue.  I tried multiple times to do a physical factory reset and there was no change.  Still solid red.

I did reboot the switch.  I tried different ports.  The APs are directly connected to the switch,  there is no wall jack.  I then tried 2 other different ethernet cables to see if my main one was bad.  Still having the same issue.

OK.  I did this and there is still no change, still solid red on the AP PWR.

Syst and PWR lights are green on the switch.  When I push the status button all are green except for USB and it's amber.