CommScope RUCKUS Community Forums

danalbre · 02-14-2025

We had a power outage and the access points have no power. Switch appears to be stuck in boot mode as I've seen on many other posts (green and amber lights). Multiple reset attempts do not work (power down switch and hold the reset button while power...

danalbre · 05-20-2023

On my mobile unleashed app, one of my two aps is shown as offline, but both of the physical aps have all green lights. Is this some error specific to the app?

danalbre · 05-20-2023

Hello,I'm trying to access my ICX7150 switch to fix the coding error and spotty internet that I've seen in several posts, but I'm having difficulty remotely accessing the switch. I identified the IP address via one of the posted solutions (advanced I...

danalbre · 02-17-2025

I'm a little confused now - you previously requested that I ensure that the device drivers were installed correctly. I tried that and ran into issues with installing the drivers that I detailed in my previous message, so it appears that the drivers a...

danalbre · 02-17-2025

Ok, I once again installed both drivers and restarted my computer. When I logged back in and started Device Manager, there is no device with the Silicon Labs name.I found an article suggesting that the drivers could be added using the "add legacy har...

danalbre · 02-14-2025

Hi Pinky,Please see the first screenshot with boot mode lights.Yes, the switch has been reset numerous times and each time the lights just flash amber (see below). I downloaded and installed USB drivers and identified the port on my Device Manager (b...

danalbre · 06-08-2023

Hi Imran,That appears to have done the trick. I disabled passthrough, factory reset the AP once again, and now both of my APs are showing up on the Unleashed app. Thanks for the help!

danalbre · 06-08-2023

Hi Imran,It's the same as before. I unplugged the working AP, factory reset the second, made sure the network was up and running and then plugged the first back in to a different port - it went into the not connected mode (slow blinking CTL light). I...

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Switch in boot mode, unable to reset or console into switch

Unleashed app shows ap as offline but lights are on

Difficulty remotely accessing Switch

Re: Switch in boot mode, unable to reset or console into switch

Re: Switch in boot mode, unable to reset or console into switch

Re: Switch in boot mode, unable to reset or console into switch

Re: Unleashed app shows ap as offline but lights are on

Re: Unleashed app shows ap as offline but lights are on