CommScope RUCKUS Community Forums

Then I would recommend opening a support case with Ruckus.

Try freeing up memory by following the steps here:https://support.ruckuswireless.com/answers/000001689

Use Chrome.  When I had a ZD1100, I always had to use Chrome for firmware upgrades.

Ah, I missed that.  I'm still on 9.13.3.  The browser question still stands though.  Have you tried it on a different browser?

Shows up under Toolbox for me, at the very top right of the browser screen.  What browser are you using?