Hi Jaydub,Could you confirm if you have created the device policy rule as mentioned below:If you have smart TV's that have the OS shown as unknown then you can try to change the OS vendor to all on the device policy and test.Regards,Simon Louis
Hi Karina,Please refer to the below KB article and follow the necessary troubleshooting steps:https://support.ruckuswireless.com/articles/000014382Also, do validate if the necessary ports are open between controller and AP:https://docs.commscope.com/...
Hi Wanji,Could you please login to the AP CLI and get the output of command get wlanlist.From the Web UI of these 3 AP's did you check if you have named the wireless lans as per your requirement and did you save them?Also, you can run the below comma...
Hi @ITlogistic,Roaming is always a client-specific decision however, we can tweak a few settings on the WLAN and AP transmit power to avoid the sticky client issue as mentioned in the below KB article.https://support.ruckuswireless.com/articles/00001...
Hi Legsolution,To convert the AP from unleashed to solo please check if you have followed the steps correctly as mentioned in the below KB article:https://support.ruckuswireless.com/articles/000005193Also, do check if the MD5 checksum value of the do...
