AP client disconnect for some seconds.

[Pradeep]

i have ruckus r650 sometime user get disconnect for some second they can not see the SSID as well after some second SSID is visible and user can able to access the SSID and when we show in the AP logs its shows this error AP[IPPL_R650-AP1@8c:7a:15:3f******] joins with uptime [4577165] s and last disconnected reason [AP Restart : power cycle detect]    but if we see the AP uptime there is no showing rebooting its uptime shows 2 month ago. can anyone please suggest why this is happening .

[simon_louis]

Hi Pradeep,

The event which you have shared indicates that the AP's current uptime is 4577165 seconds which is almost 52 days and the last disconnection happened due to power cycle which is 52 days back.

Please refer to the following KB articles for steps to troubleshoot client connectivity and disconnection issues:

https://support.ruckuswireless.com/articles/000014385

https://support.ruckuswireless.com/articles/000002711

Regards,

Simon Louis