With simplicity and ease of use in mind, the RUCKUS ZoneDirector is purpose-built to address the gap between standalone, feature-deficient access points (APs) that must be individually managed and the costly, complex high-end enterprise systems that are overkill for most small business environments.
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Forum Posts

ZD1100 issue in rescue mode & status blinking red

Hi.Recently I had to upgrade zd1100 from web gui but after restarting ZD, waiting for about 2 hours but nothing happened and I did hard reset but again it didn't come back and ping to default ip was unreachable.From ruckus forum I realized that rescu...

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Can I renew support a few months in advance?

Hello, the partner support for my ZD1205 will expire on February 25th 2021. Since last time the process took weeks to be sorted out, can I already approach my local partner and buy a 3 or 5 years renewal already? I don't wanna do this too close to th...

jjbase by New Contributor III
  • 1 replies
  • 1 kudos

Does a ZD factory reset remove licenses?

I see answers in the forum that contradict each other. Some people say a factory reset does NOT nuke your licenses on the ZD1200, some say it does.If it does, and I'm not able to dig up the original file for the key, what is the process to retrieve i...

Downgrade an AP without downgrading ZD1200?

Is there a way to downgrade individual APs? I tried uploading an older firmware in the "AP Patches" section and that did not do anything but tell me the 10.2 image was "invalid".We're trying to sort out some compatibility issues and really need to pu...

Authentication Failure or event 201

I am using a radius server. sometimes I have a device that is still trying to connect using a users old password, and after trying the bad password 3 times in a roll, it locks the user out. I see that there is a EVENT 201 in the event viewer. Shouldn...


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