05-19-2022 05:39 PM
Hi All,
ZoneDirector 1200 here, running 10.5.0, with about 40 APs. I deleted an AP from the Access Points list, but now I would like to re-add it back. But it won't appear on the list for me to "approve". Is there something I need to do to tell the ZD to see/allow it?
The AP does show up with an IP address in the management subnet, and I can SSH to it. I have tried factory resetting the AP as well as "set director ip x.x.x.x" from the CLI but I still don't see it on the ZD AP list. Am I missing something?
Thanks for any assistance!
Solved! Go to Solution.
05-24-2022 11:31 AM
UPDATE:
I noticed this in the logs:
May 24 17:37:23 RuckusAP daemon.err cubic[759]: wrap_getaddrinfo:1034 Address
[RuckusController.asdf.net] is invalid address.[-2: Name or service not known].
(where asdf.net is our domain)
So I added this A record to our DNS, pointing to the Zone Director address, and voila, the AP shows up! I was able to approve it and add it.
It's weird because this record never existed in DNS in the past and the other 42 APs joined fine.
Just goes to show - it is always DNS!
Thanks Vineet for pointing me to the AP logs.
05-24-2022 11:31 AM
UPDATE:
I noticed this in the logs:
May 24 17:37:23 RuckusAP daemon.err cubic[759]: wrap_getaddrinfo:1034 Address
[RuckusController.asdf.net] is invalid address.[-2: Name or service not known].
(where asdf.net is our domain)
So I added this A record to our DNS, pointing to the Zone Director address, and voila, the AP shows up! I was able to approve it and add it.
It's weird because this record never existed in DNS in the past and the other 42 APs joined fine.
Just goes to show - it is always DNS!
Thanks Vineet for pointing me to the AP logs.
05-24-2022 07:13 PM
It's a new learning everyday indeed and I am Glad this is resolved now.
Best Regards
Vineet