RUCKUS Wireless Questions and Best Practices

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Wireless Questions and Best Practices

RUCKUS offers a number of Best Practice Guides for all aspects of Wi-Fi system design, installation, configuration, management and maintenance.

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Mac clients losing connection to the gateway

We've been having a strange issue for months. Some Mac clients on the Wi-Fi lose connectivity to the gateway intermittently for a few seconds to minutes. We noticed this when users began complaining that they were "disconnecting" from Wi-Fi, but afte...

iPhone 7 stops transmitting

I am having issues with the iPhone 7 and 7+. I believe the issue is entirely client side, but I'm still the one needing to fix it. We have an 802.1x certifcate based SSID, and periodically throughout the day iPhone 7's will stop working. The iPhone ...

Mesh APs keep changing IP address and show as down in my network monitoring software, can I configure 2 IP on the APs

Mesh APs change IP and get marked down in network monitoring applications

Visitor complete Form for Access

I need to create a guest network where the users themselves access and fill out the form for internet access and without password, containing company name or email. Without needing my intervention. In the current visitor mode, we access the https: ...

Configure WLAN on a vSZ to be broadcast on only 2.4Ghz radio

I have the need to create an WLAN on a vSZ v3.4.0.0.976 that is broadcast on 2.4Ghz only. The new WLAN will be configured on APs that have other WLANs the are broadcast on both radios. I don't know if I am just over thinking this, but I can't figure...

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